Services
Three ways I help local businesses
Second Desk is the main thing I build. Around it, I set up AI for whole teams and handle the everyday tech that small offices don't have anyone for.
Second Desk
An AI desk for your shared inbox. It reads the routine emails, looks up the answer in your own system and drafts the reply, and your team approves every one before it goes out.
- Customized for your businessYour price levels, house style, branches and rules, written into the desk.
- Live in four weeksAssess, build, two weeks side by side with your staff, then go live.
- From $450 to startA paid assessment, credited in full toward the build.
AI setup and training
Claude for your whole team, set up properly
Most offices have a few people trying AI on their own, with no shared setup and no rules. In one or two days I set up a Claude Team account the business owns, load it with your documents, and train your staff on the work they actually do. The goal is to give your people time back on the repetitive tasks, never to replace them.
What you get
- An account you ownSeats, admin controls and billing in your name.
- Shared projectsYour price sheets, specs and procedures, ready for everyone to use.
- House guidesSo quotes, letters and replies sound like your business, whoever writes them.
- Hands-on trainingOn your own tasks, plus a one-page cheat sheet for the office.
One or two days, from $750 at founding-client rates.
Small-office tech help
The IT person you don't have
For offices too small for an IT department. I've done IT support, I live nearby, and I'll come to you.
Quoted by the job, before any work starts.
Email and accounts
Business email on your own domain, shared inboxes, passwords and two-step sign-in.
New computers
Setup, moving files over, and getting the software you rely on running.
Wi-Fi and printers
Dead spots, slow connections and the printer nobody can get working.
Backups
Making sure your files and email can be recovered when a laptop dies.